Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the website located at https://debbiellc.com/ (the “Site”), operated by Debbie Castro LLC (“we,” “us,” or “our”). By accessing, browsing, or making a purchase on the Site, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

1. Parties & Contact Information

  • Seller: Debbie Castro LLC
  • Address: 2449 Pine Brook Dr, Stockton, CA 95212, United States
  • Email: service@debbiellc.com
  • Website: https://debbiellc.com/

2. Eligibility

By using the Site, you represent and warrant that:
  • You are at least 18 years old or have the consent of a parent or legal guardian.
  • You have the legal capacity to enter into a binding contract.
  • You will use the Site in compliance with all applicable laws and these Terms.
We reserve the right to refuse service to anyone at any time for any reason.

3. Orders & Acceptance

  • Placing an order constitutes an offer to purchase products under these Terms.
  • We may accept or reject your order at our sole discretion, including for reasons such as unavailability, pricing errors, payment issues, or suspected fraud.
  • An order is only accepted and binding when we ship the products and provide a shipping confirmation with a tracking number.
  • We reserve the right to cancel any unshipped order and issue a full refund.

4. Pricing & Payment

  • All prices are in US Dollars (USD).
  • Prices may change without notice. We are not obligated to honor incorrect prices due to typographical or system errors.
  • You agree to pay the total amount shown at checkout, including product price, tax, shipping, and applicable fees.
  • We use secure third‑party payment processors. We do not store full payment card details.
  • You authorize us to charge your selected payment method for your order.

5. Product Information

  • We make reasonable efforts to display accurate colors, descriptions, and dimensions.
  • Minor variations in handmade or artisan items are normal and do not constitute defects.
  • We reserve the right to modify or discontinue products at any time.

6. Shipping & Delivery

Shipping is governed by our Shipping Policy, which is incorporated into these Terms. Key terms:
  • Processing time: 1–3 business days.
  • Delivery times are estimates, not guarantees.
  • Risk of loss transfers to you upon delivery to the carrier.
  • You are responsible for providing a correct and deliverable address.

7. Returns, Refunds & Exchanges

Our Return & Refund Policy applies to all purchases. By ordering, you agree to:
  • Return eligibility: unused, unopened, in original packaging within 14 days of delivery.
  • Return Authorization (RA) number required for all returns.
  • You are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
  • We do not offer direct exchanges.

8. Intellectual Property

All content on the Site — including text, logos, images, graphics, product designs, and layout — is the exclusive property of Debbie Castro LLC and protected by intellectual property laws. You may not copy, reproduce, distribute, or use our intellectual property without written permission.

9. User Conduct

You agree not to:
  • Use the Site for unlawful, fraudulent, or unauthorized purposes.
  • Interfere with the security or functionality of the Site.
  • Submit false, inaccurate, or incomplete information.
  • Engage in abusive, harassing, or disruptive behavior toward our business or staff.

10. Privacy

Your use of the Site is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Limitation of Liability

To the fullest extent permitted by law:
  • We are not liable for any indirect, incidental, special, or consequential damages.
  • Our total liability is limited to the amount paid by you for the product in question.
  • We are not responsible for delays, losses, or damages caused by carriers, weather, or events beyond our reasonable control.

12. Indemnification

You agree to indemnify and hold harmless Debbie Castro LLC from any claims, damages, costs, or liabilities arising from your use of the Site, violation of these Terms, or violation of third‑party rights.

13. Modifications to Terms

We may update these Terms at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law rules.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy, constitute the entire agreement between you and Debbie Castro LLC regarding your use of the Site.

17. Contact

For questions about these Terms:
  • Email: service@debbiellc.com
  • Address: Debbie Castro LLC, 2449 Pine Brook Dr, Stockton, CA 95212, United States